TRUSTABLE CIS-CSM VALID BRAINDUMPS TO OBTAIN SERVICENOW CERTIFICATION

Trustable CIS-CSM Valid Braindumps to Obtain ServiceNow Certification

Trustable CIS-CSM Valid Braindumps to Obtain ServiceNow Certification

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Tags: CIS-CSM Valid Braindumps, CIS-CSM Valid Exam Vce, CIS-CSM Pass4sure Exam Prep, CIS-CSM Reliable Test Online, Reliable CIS-CSM Test Experience

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The ServiceNow CIS-CSM dumps are given regular update checks in case of any update. We make sure that candidates are not preparing for the ServiceNow CIS-CSM exam from outdated and unreliable CIS-CSM study material. PDFDumps offers you a free demo version of the ServiceNow CIS-CSM Dumps. This way candidates can easily check the validity and reliability of the CIS-CSM exam products without having to spend time.

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Actual ServiceNow CIS-CSM Exam Dumps - Achieve Success In Exam

If you want to sharpen your skills, or get the CIS-CSM certification done within the target period, it is important to get the best CIS-CSM exam questions. You must try PDFDumps CIS-CSM practice exam that will help you get ServiceNow CIS-CSM certification. PDFDumps hires the top industry experts to draft the ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM) exam dumps and help the candidates to clear their CIS-CSM exam easily. PDFDumps plays a vital role in their journey to get the CIS-CSM certification.

ServiceNow is a cloud-based platform that offers a wide range of IT services management (ITSM) and customer service management (CSM) solutions. With the increasing demand for ServiceNow professionals, ServiceNow has introduced a Certification program to help individuals validate their expertise in the platform. The ServiceNow CIS-CSM Certification Exam is designed for IT professionals who want to demonstrate their expertise in implementing and configuring ServiceNow CSM.

ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q166-Q171):

NEW QUESTION # 166
Customer service agents can use Agent Assist to search for information from an interaction. BY DEFAULT, what are the available search sources? (Choose three.)

  • A. Communities
  • B. Customer service portal
  • C. Service catalog
  • D. Consumer service portal
  • E. Knowledge articles

Answer: A,C,E


NEW QUESTION # 167
Which of the following roles have permission to create a relationship between a contact and an account? (Choose two.)

  • A. sn_customerservice.partner_admin
  • B. sn_customerservice.customer_admm
  • C. sn_customerservice_manager
  • D. sn_customerservice_agent
  • E. admin

Answer: C,E


NEW QUESTION # 168
Which entities combined together make up the Service-aware Install Base?
Choose 3 answers

  • A. Ml Assets
  • B. Installed Products
  • C. Sold Products
  • D. Install Base Items
  • E. Configuration Items

Answer: A,C,E


NEW QUESTION # 169
Matching rules enhance assignment capability by ____________________.

  • A. Providing dynamic matching of cases to groups or individuals
  • B. Matching best agent by skill
  • C. Matching best agent by availability
  • D. Determining if account is a customer or partner

Answer: B


NEW QUESTION # 170
What is a limitation regarding synchronization between a case and its associated work order?

  • A. If information changes on the Case form it is not updated on the Work Order form
  • B. When creating a work order from a case only the Account field on the work order form is filed in but not the Company field
  • C. The data copied over to the Work Order form when creating a work order from a case cannot be configured or customized
  • D. Updates on a case or work order will only synchronize after the work order is approved

Answer: A


NEW QUESTION # 171
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